Mobile Based Banking and Other Modes of Digital Payments Class 8

This unit is also based on the chapter done in the previous class 7.

Internet Banking

Methods of Internet Banking:

  1. National Electronic Fund Transfer (NEFT)
  2. Real-Time Gross Settlement (RTGS)
  3. Immediate Payment Service (IMPS)

National Electronic Fund Transfer (NEFT)

Key advantages of NEFT:

  1. Available round the clock on all days of the year
  2. Near-real-time funds transfer to the beneficiary account
  3. Secure settlement process
  4. Pan-India coverage via a large network of bank branches
  5. Positive confirmation to the remitter by SMS /e-mail on credit to beneficiary account

Real-Time Gross Settlement (RTGS)

Key advantages of RTGS:

  1. Safe and secure system for funds transfer
  2. No cap on maximum amount being transferred
  3. Available on all days on a 24x7x365 basis
  4. Real time transfer of funds to the beneficiary account

Immediate Payment Service (IMPS)

IMPS offers the following key advantages:

Mobile Banking ‒ Bank in your Pocket

Key services provided by Mobile Banking

  1. Checking of account balance
  2. Making funds transfer
  3. Bill payments and card payments
  4. Service requests such as ordering cheque books
  5. Locate branches and nearby ATMs
  6. Open an account or close an account
  7. Checking transaction history

Advantages of Mobile Banking

Do’s and Don’ts while using Mobile Banking

Unified Payments Interface (UPI)

Key features of UPI:

UPI Benefits

Benefits of UPI for Banks

  1. Single click Two Factor authentication
  2. Universal Application for transaction
  3. Leveraging existing infrastructure
  4. Safer, Secured and Innovative
  5. Payment basis Single/ Unique Identifier
  6. Enable seamless merchant transactions

Benefits to Customers

  1. Available round the clock
  2. Single Application to access different bank accounts
  3. Use of Virtual ID is more secure, no credential sharing
  4. Single click authentication
  5. Raise Complaint from Mobile App directly

 

Benefits to Merchants

  1. Seamless fund collection from customers - single identifiers
  2. No risk of storing customer’s virtual address like in Cards
  3. Tap customers not having credit/debit cards
  4. Suitable for e-Com and m-Com transaction
  5. In-App Payments (IAP)

Bharat Interface for Money (BHIM)

QR Codes - An easy way to pay

Mobile Wallets ‒ the smart way to make payments

Key benefits of using mobile wallets

  1. Make payments using your mobile, without carrying cash or cards
  2. Make utility bill payments conveniently
  3. Transactions are fast and you receive confirmation instantly
  4. Secure platforms based on authenticated users
  5. Benefits like cashbacks, reward points etc.

Unstructured Supplementary Service Data (USSD)

Key Services of USSD

  1. Checking account balance
  2. Generating account statements
  3. Making fund transfers

USSD Benefits

  1. It works on all phones – feature or smartphone
  2. No internet connection or data is needed and works on signalling channel
  3. Round the clock availability

Other Modes of Payment

National Automated Clearing House (NACH)

NACH is of three types:

NACH offers the following key advantages:

  1. Helps improve customer relationships by creating a regular framework of payments.
  2. Reduces paper use and encourages online transactions.
  3. Reduces risk of delayed payments due to fixed schedule
  4. Helpful in the payment of insurance premium, loan instalments, credit card payments, mutual funds etc.
  5. Distribution of government subsidies to beneficiary account.

Bharat Bill Payment System (BBPS)

Customer Workflow:

  1. Step 1: Customer visits any of the preferred banking app/website or payment app or any kirana shop enabled with Bharat BillPay (Bharat BillPay logo is present on all channels).
  2. Step 2: Customer selects the category he/she wishes to pay for.
  3. Step3: Customer enters basic details like mobile no, customer Id, etc. for fetching his/her bill. The bill fetch is basically where customer is able to see his bill details i.e. bill amount due date etc.
  4. Step 4: Customer enters his payment details or selects the preferred payment mode i.e. UPI, net-banking, card, wallet etc.
  5. Step 5: Once the details have been entered by the customer successfully, the consumers account gets debited and gets successful receipt with a Be-Assured mark.

An effective mechanism for handling consumer complaints has also been put in place to support customer regarding any bill related problems in Bharat BillPay.

 

Mobile Based Banking and Other Modes of Digital Payments Class 8

National Electronic Toll Collection (NETC)

National Electronic Toll Collection (NETC) is a program which uses NETC FASTag device that employs Radio Frequency Identification (RFID) technology, for making toll payments directly from the Customer account linked to their FASTag.

National Electronic Toll Collection (NETC) program has been launched by Government of India along with National Payments Corporation of India (NPCI) to automate toll collection to ease out traffic woes and create an efficient and interoperable system on a national scale covering all toll plazas.

The main objectives of NETC Program:

  1. Implementing unified and interoperable electronic toll collection in India.
  2. Electronification of retail payments.
  3. Lowering of air pollution levels by reducing the congestion around toll plaza.
  4. Reduction of fuel consumption.

Key Feature of FASTag

  1. Interoperability: The NETC ecosystem supports multiple FASTag issuers and acquirers, i.e. tag issued by any member in the program is accepted at all toll plazas (covered under NETC Program) in a safe and secure manner.
  2. Flexibility to link account: Customers can link their NETC FASTag to their existing account basis the offering from the issuer member banks. For opening a prepaid account, it is not mandatory to have an existing relationship with the authorized issuer banks.
  3. Cashless payment: FASTag facilitates electronic payments at the toll plaza while the vehicle is in motion.
  4. Save time and fuel: Customer can travel without stopping at the toll plaza by using the FASTag thus reduce congestion at plazas, saving fuel as well as travel time.

 

Check your understanding

 

 

 

Match the Pairs activity

Mobile Based Banking and Other Modes 7

Modes of Card Based and Biometric Based Digital Payments 8