Staffing Keywords and Brief Notes
Meaning of Staffing
- Managerial function
- Continuous process
- Filling and keeping filled the positions
- Right people for the right job
Need of Staffing:
- Rapid advancement of technology,
- Increasing size of organisation
- Complicated behaviour of human beings.
Importance of Staffing
- Ensures availability of competent personnel
- Higher performance
- Ensures continuous survival and growth
- Ensures optimum utilization of human resources
- Improves job satisfaction and morale
- Advancement of technology
Staffing as part of Human Resource Management:
- all managers need to perform.
- separate and specialised function
- there are many aspects of human relations to be considered.
- In small organisations - managers may perform all such duties
- In large organisations - a separate HR department is formed
Staffing Keywords and Brief Notes
Components of Staffing
- Recruitment
- Selection
- Training
Activities of Human Resource Management:
- Recruitment
- Analysing jobs to prepare job descriptions.
- Developing compensation and incentive plans.
- Training and development.
- Maintaining labour / union management relations.
- Handling grievances and complaints.
- Providing for social security and welfare of employees.
- Defending the company in lawsuits.
Staffing Process:
- Estimating the Manpower Requirements:
- Workload Analysis: Assessment of number and types of human resources required.
- Workforce Analysis: To Calculate the number and type of human resources actually available.
- Recruitment:
- Process of searching for prospective employees and stimulating them to apply for jobs.
- Positive process as it involves attracting more and more prospective candidates.
- Selection:
- The process of choosing the best possible candidate after recruitment.
- Negative process as it involves rejection.
- Placement and Orientation:
- Introducing to other employees and familiarising him with the rules and policies.
- Placement means employee occupying the position or post.
- Training and Development:
- Giving opportunity to facilitate employee learning.
Additional Activities
- Performance appraisal
- Promotion and career planning
- Compensation
Staffing Keywords and Brief Notes
Process of Recruitment
- Identification of different sources of labour supply.
- Assessment of the validity of the sources.
- Choosing the most suitable source.
- Inviting applications from the prospective candidates.
Sources of Recruitment: Internal and External.
Internal Sources:
- Recruitment from within the enterprise.
- Transfers and promotions.
Advantages of Internal Sources of Recruitment
- Employee Motivation
- Simplification of process of selection
- Tool of training for higher jobs
- Benefits of shifting
- Cheaper source
Disadvantages of Internal Sources of Recruitment
- Danger of inbreeding
- Lethargy
- Not suitable for new enterprises
- Hampers the spirit of competition
- Reduces productivity
External Sources:
- from outside the organisation;
- Direct Recruitment, Casual Callers, Advertisements, Employment Exchange, Placement Agencies and Management Consultants, Campus Recruitment, Recommendations of Employees, Labour Contractors, Advertising on Television and Web Publishing.
Advantages of External Sources of Recruitment
- Qualified personnel
- Wider choice
- Fresh Talent
- Competitive spirit
Disadvantages of Internal Sources of Recruitment
- Dissatisfaction among existing staff
- Lengthy process
- Costly process
Staffing Keywords and Brief Notes
Process of Selection:
- Preliminary Screening: Application Form
- Selection Tests: (a) Intelligence Tests (b) Aptitude Test (c) Personality Tests (d) Trade Test (e) Interest Tests (All tests given separately below)
- Employment Interview
- Reference and Background Checks
- Selection Decision
- Medical Examination
- Job Offer
- Contract of Employment
Employment Tests
Mechanism (paper pencil test or an exercise) to measure certain characteristics of individuals like aptitudes, manual dexterity, intelligence, personality etc.
Intelligence test
- To measure level of intelligence quotient of an individual.
- Indicator of person’s learning ability.
- Ability to make decisions and judgments.
Aptitude test
- To measure individuals’ potential for learning new skills.
- Indicates persons’ capacity to develop or grow.
- To judge person’s future success score.
Personality test
- Provide clue to a person’s emotions, reactions, maturity and value system etc.
- Probes the overall personality.
- Tests are difficult to design and implement.
Trade test
- Measure existing skills of the individual.
- Measure level of knowledge and proficiency in the area of technical training.
Interest test
- To know the pattern of interests or involvement of a person.
Staffing Keywords and Brief Notes
Training and Development
Training
The process to increase aptitudes, skills and abilities of employees to perform specific jobs.
Development
The learning opportunities designed to help employees grow.
Benefits of Training to Organisation:
- Systematic learning
- Enhances employee productivity
- Equips the future manager
- Increases employee morale
- Reduces absenteeism
- Effective response to fast changing environment
Benefits of Training to Employees:
- Better career
- More earnings
- More efficiency and less accidents
- Increased morale
Training Methods
- On-the-Job and Off-the-Job methods.
On the Job Methods:
Apprenticeship training
- To acquire higher level of skill.
- Used for plumbers, technicians, ironworkers.
- Specified time period under experienced trainer.
Internship Training
- Joint programme of educational institutes and business firms.
- To acquire practical knowledge and skills.
- Doctors, MBAs and C.As.
Off the Job Methods
Vestibule Training
- Training given away from actual workplace.
- Actual work environment is created in a classroom.
- Trainees work using same materials, files and equipment.
Staffing Keywords and Brief Notes
Directing Keywords and Brief Notes
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