There are a number of legal provisions of various acts provided by legal framework, in India:
The Consumer Protection Act, 1986 seeks to protect and promote the interests of consumers against defective goods, deficient services, unfair trade practices, etc. by setting up of three-tier machinery i.e. District Forums, State Commissions and National Commission and the formation of consumer protection councils at different levels.
This Act lays down the conditions in which the promises made by parties to a contract will be binding on each other and also specifies the remedies available to parties in case of breach of contract.
This Act provides some protection and reliefs to the buyers of the goods in case the goods purchased do not comply with express or implied conditions or warranties.
This Act aims at controlling production, supply and distribution of essential commodities, checking their prices and ensuring equal distribution. It also provides for action against anti-social activities of profiteers, hoarders and black-marketers.
It is concerned with grading of agricultural commodities and livestock products. It prescribes the conditions and procedure for grading, marking and packing of agricultural produce. The act provides the quality mark ‘AGMARK’, an acronym for Agricultural Marketing.
This Act aims to check adulteration of food articles and ensure their purity so as to maintain public health.
This Act provides protection to consumers against the malpractice of under-weight or under-measure in case of goods sold or distributed by weight, measure or number.
This Act provides protection to the consumers by preventing the use of fraudulent marks on products.
This Act provides protection to the consumers in case of practices adopted by business a firm which stops competition in the market.
The Bureau of Indian Standards has been set up under the Act for formulation of quality standards for goods and their certification. Manufacturers are permitted to use the ISI mark on their products only after certification regarding the quality. A grievance cell has also been set up where consumers can make a complaint about the quality of ISI marked products.
You can read a number of consumer related cases in various newspapers.