Retail Curriculum Class 10
RETAIL (SUBJECT CODE – 401), CLASS – X (SESSION 2025-2026)
Total Marks: 100 (Theory-50 + Practical-50)
Part A - Employability Skills – 10 Marks
Part B - Subject Specific Skills – 40 Marks
Unit 1: Delivery of Goods + Unit 2: Retail store operation – 20 Marks
Unit 3: Merchandise Planning + Unit 4: Security Operation and Housekeeping in Retail – 20 Marks
Part C – Practical Work – 50 Marks
Viva - 05 Marks
Practical File - 25 Marks
Demonstration of skill competency via Lab Activities – 20 Marks
Retail Curriculum Class 10
- Delivery of goods
(a) Billing Procedure
- State various types of Billing and Accounting Heads
- Understanding basic accounting Terminologies related with Billing
- Describes various modes of payments.
- State the precautions to be taken while handling the mode of payments.
- Understanding use of various Equipment’s used in Payment Process
Activity: On the job to handle payments in Retail Organization.
(b) Elements of Transportations
- Common modes of retail transport.
- Factors affecting modes of transport.
- Describe the objective of loading and unloading.
- Discuss the significance of loading and unloading.
Activity: Make a brief report on loading and unloading.
- Types of problems faced during transportation in retail.
- Solutions to overcome the problems in retail transportation.
(c) Delivery Procedure
- Describe various delivery procedures for delivery of goods in malls, grocery shops and web-based service.
- Identify the methods for packing, bagging and arranging for delivery in departmental stores and malls
- State the method for packing, labeling, marking and arranging for delivery.
- Process of home delivery.
Activity: Role play on customer handling, packing, bagging and delivery of good
(d) Laws of records maintenance
- State the various records and maintenance used in organized retail sector
- Law for record and maintenance method used in small shops/ grocery shops/small scale industry.
- Retail Store Operations
(a) Store Layout
- State whether the site is nearer to target market.
- Describe the store area.
- Describe the source of power and water supply.
- State the component of store layout.
- State the design and location of the store.
- Steps involved in preparing store layout.
- Steps involved in identifying of store locations.
- Planning a layout for the store interior.
- Describe the allocation of space based on sales margin products and strategy.
(b) Store Design
- Describe the elements (store design objectives selling space, merchandise space, employee space, customer space, display area, fixture arrangements etc.)
- Store, frontage, signing, furniture, display, lighting. Decoration.
- Tips for retail store design.
(c) Store Procedure
- learn core areas like store exterior store interior customer service and merchandise management
- learn from advertising agency public relation form marketing specialist to promote the product through retail
- opening procedure in retail store closing procedure in retail store
(d) Store maintenance
- cleanliness of store premises depends on the maintenance of the store till merchandising with the customer goes on
- product procurement and issues of product
- Merchandise Planning
(a) Kinds of merchandise
-
- concept of merchandise
- the functions of merchandise
- planning of merchandising
- types of rights
- tips of merchandising
- Types of general merchandise
(b) Role and function of junior merchandise
- Role of junior merchandise and their general function Describe the various merchandise presentation
- General function of merchandiser
- Functions of admiration merchandiser
- Basic duties of merchandiser
- Functions at different level
- Function of divisional merchandise manager
(c) Visual merchandising and display
- Meaning of visual merchandising
- Aspects of visual merchandising
- Elements of visual merchandising
- Functions of visual merchandiser
- Principles of visual merchandising
- Techniques of visual merchandising
- Types of visual merchandising
Activity: Visit in various merchandising stores for observation
(d) Duties and responsibilities of junior merchandiser
- Describe the various career opportunities in the retail Industry
- Describe the purpose of knowing job
- Describe the employee and employer rights and responsibilities in retail Industry
- Describe the duties of junior merchandiser in business Promotion.
- Describe the purpose of display products
- Describe the standards that the display should meet.
Activity: Visit to a retail store to understand how displays should conform to the Company’s requirement and standard.
- Security Operations and Housekeeping in Retail
(a) Security points in retail store
- Purpose of security point in retail store.
- State the locations of security points in retail store.
(b) Role and function of security personnel
- Role of security in retail store
- Functions of security in retail store
Activity: Group discussion on advancement in security functions in retail store
(c) Material handling in housekeeping
- Describe the competencies and skills required for housekeeping
- Procedure to handle the material used in retail housekeeping
- the materials and equipments
- techniques of housekeeping practices and protection of material
Activity: role play on responsibilities of housekeeping work
(d) Procedure in housekeeping
- to describe housekeeping in retail outlets retail store and malls
- competencies required for housekeeping session
- applying housekeeping in the area of cleanliness hygiene safety disposal of waste
- competencies required in cleanliness hygiene waste disposal safety health hazards
Activity: Visit to retail store and observe what kind of method is applied for housekeeping of retail store
Note: Students must check the diagrams, tables and documents etc. from their textbook.