Controlling Keywords and Brief Notes
Controlling
- Process
- Function of management
- Ensuring that activities are performed as per plans.
- Continuous process
- Not really the last function of management.
- Brings to light the deviations.
- Corrective action.
Importance of Control
- Accomplishing organisational goals.
- Judging accuracy of standards,
- Ensuring efficient utilization of resources,
- Boosting employee morale,
- Creating an atmosphere of order and discipline
- Coordinating different activities
Relationship between Planning and Controlling
- Inseparable twins of management.
- Planning initiates the process of management and controlling completes the process.
- Planning without Controlling is meaningless, Controlling is blind without planning.
- Plans are the basis of control and without control the best laid plans may go astray.
- If there no standards fixed (in Planning), there is no basis of controlling.
- It is pre-requisite for controlling
- Planning and Controlling are inter-related and reinforce each other.
- It prescribes appropriate course of action. Controlling checks that desired action.
- Planning is prescriptive. Controlling is evaluative.
- Functions, Planning and Controlling, both are forward looking and backward looking.
Process of Control
- Setting performance standards,
- Measurement of actual performance,
- Comparison of actual performance with standards,
- Analysis of deviations
- Taking corrective action.
Controlling Keywords and Brief Notes
Critical Point Control
- Key Result Areas (KRA) is set as the critical points.
- If anything goes wrong at the critical points, the entire organisation suffers.
- Focus on KRAs.
Management by Exception
- Attempt to control everything results in controlling nothing.
- major deviations should be taken care of.
- minor deviations may be ignored.
Advantages of Critical Point Control and Management by Exception
- Saves time and efforts of managers.
- Better utilisation of managerial talent.
- Facilitates delegation of authority and increases morale of employees.
- Identifies critical problems which need timely action.
Controlling Keywords and Brief Notes