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Controlling Question Bank

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Controlling Question Bank

MCQs from CBSE Sample Papers:

Read the following statements: Assertion (A) and Reason (R). Choose the correct alternative from those given below:

ASSERTION (A): Controlling can prevent deviations.

REASON (R): Controlling helps in minimising deviations by taking actions and decisions that reduce their recurrence.

  1. Both Assertion (A) and Reason (R) are true and Reason is the correct explanation of Assertion.
  2. Both Assertion(A) and Reason (R) are true and Reason is not the correct explanation of Assertion.
  3. Assertion (A) is true, Reason (R) is false.
  4. *Assertion(A) is false, Reason(R) is true.

Spiceworks, a company providing financial services to its clients is keeping a close check on the employee’s activities by using biometric and retina scanning as modes of accessing the office premises, in order to ensure greater security of information in the organisation. Choose the correct point of significance of controlling highlighted above:

  1. controlling helps in achievement of organisational goals
  2. *Controlling helps in ensuring order and discipline
  3. controlling helps in improving employee motivation
  4. controlling enables optimum utilisation of resources

IND Dyechem Ltd. is a chemical manufacturing company producing dyes and pigments both for domestic and international market. It has enjoyed a considerable market share but lately, it has been facing problems in terms of target sales and customer satisfaction. This is due to the reason that new entrants have emerged with better technology and competitive pricing. The Chairman of the company addressed this issue in the departmental meeting. The production head, Mr. Kamble, advised the Chairman to revamp the system and take immediate necessary actions to rectify the problem so that sales are achieved as per the plans. Identify the relevant function of management being discussed here.

  1. Organising
  2. Staffing
  3. *Controlling
  4. Planning

Some employees have been assigned the job of measuring the output in an objective and reliable way. They are applying different techniques for achieving this aim. Some of these are personal-observation, sample-checking etc. They are also keeping the units of measurement same as that of the units in the standards. Name the step of ‘Controlling process applicable in the above paragraph.

  1. Analysing deviations
  2. Comparing actual performance with standards.
  3. Establishing standards.
  4. *Measurement of actual performance

Radha started a home cooked food delivery Dabba service. Her mother, who is a great cook, decided to help her. They relied on friends and family for orders and then on word of mouth. As a step in the process of ensuring that activities are performed as per her plan of supplying healthy, good quality, reasonable food and earning profit, she decided to keep both qualitative and quantitative benchmarks towards which she would strive to work. A function of management is being discussed above. An important characteristic of this function of management is:

  1. It is the first function of management
  2. It is the Last function of management
  3. *It is both forward looking and backward looking.
  4. It is required only in business organizations

Raman and Vasudev were two employees who were embezzling an import-export company in Varanasi where they were working. The finance manager of the company Sampat Singh became suspicious of the two employees when he realized that their activities were not being performed as per the plans. He installed a software program that could secretly log every single stroke of the suspects’ computer keys and send an encrypted email report to the Cyber police. The police were able to catch the two dishonest employees red handed and arrest them. Identify the function of management being discussed above.

  1. Staffing
  2. Coordination
  3. *Controlling
  4. Organizing

Choose the correct statement about the controlling function of management:
1. No corrective action is required when the deviation goes beyond the acceptable range in important areas.
2. *Deviations should be analysed for their causes.
3. Measurement of actual performance should be done only after the task is complete.
4. Managers must keep a check on each and every activity, otherwise the entire organisation may suffer.

Arrange the following elements of communication process in the correct sequence:
i) Media
ii) Message
iii)Sender
iv) Decoding
v) Receiver
vi) Feedback
vii) Encoding
Choose the correct option:
1. iii,i,vii,ii,v,iv,vi
2.*iii,ii,vii,i,iv,v,vi
3. ii,iii,vii,vi,iv,v,i
4. ii,i,vii,iii,v,iv,vi

Questions from CBSE Question Papers

Question:

‘RAVI’ is a company manufacturing LED bulbs. To ensure efficiency in production, the workers are given monthly targets. For the month of October 2025, the workers were given a target to produce 8,000 bulbs.  At the end of the month, it was found that actual production was only 6,000 bulbs. After investigation, it was found that the target was not met due to shortage of trained workers. To resolve the problem, the Production Manager arranged training programmes for workers and also hired additional workers. Which step of the controlling process was followed by the Production Manager to resolve the problem of shortage of trained workers?

  1. Setting performance standards
  2. Measurement of actual performance
  3. Comparing actual performance with standards
  4. *Taking corrective action

Question:

Read the following statements carefully :

Statement I : Planning and controlling are both forward-looking as well as backward-looking.

Statement II : Planning is evaluative, whereas controlling is prescriptive.

In the light of the given statements, choose the correct alternative from the following :

  1. *Statement I is true and Statement II is false.
  2. Statement I is false and Statement II is true.
  3. Both Statement I and Statement II are true.
  4. Both Statement I and Statement II are false.

Question:

‘The first step in the controlling process is setting up of performance standards.’

Identify the correct order of the subsequent steps of the controlling process.

  1. Comparing actual performance with standards, Taking corrective action, Analysing deviations, Measurement of actual performance
  2. *Measurement of actual performance, Comparing actual performance with standards, Analysing deviations, Taking corrective action
  3. Measurement of actual performance, Taking corrective action, Comparing actual performance with standards, Analysing deviations
  4. Analysing deviations, Measurement of actual performance, Comparing actual performance with standards, Taking corrective action

Controlling – Keywords and Brief Notes

MCQs Based Commerce Quizzes

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